The Department for Transport, in partnership with Anxiety UK and Mental Health Action Group, will be hosting a Mental Health & Transport Summit on the 25th February 2016. The aim of the summit will be to highlight transport accessibility issues for people with mental health conditions in the UK and is directed primarily at representatives of companies working within the transport sector.
As most members of the DAA will already know, 1 in 4 people will experience a mental health condition at some time in their lives and 1 in 10 people live with a long term mental health condition. Making services more accessible for customers with mental health conditions will work to improve their life opportunities, whilst also having the potential to increase the customer base and revenue of the companies involved. The summit will provide a unique opportunity for attendees to hear directly from disabled people about their experiences and explore customer care transport solutions. This work is based on the belief that building mental health awareness and resilience into company practices will deliver better results for the customer and ultimately improve accessibility and customer experience. Attendees will be given the opportunity to hear about existing good practice and consider ways in which your company can better meet the needs of these customers.
Please consider whether you would like to attend this summit, or pass this information on to partners who might be interested. You can view the agenda on the summit website and book your place.
This event will be held on Thursday 25th February at 20 Cavendish Square London.