We have had a great response to the ‘x-card- survey, launched in early January, with many members taking the time to complete and promote the survey. We have also received numerous emails from people interested in the concept or aware of similar cards already in existence.
Access cards are clearly products that interest a wide range of DAA membership and several DAA members deliver such products. Over the last few weeks there have been a number of developments in this space across the UK.
Last week Blue Assist, together with First TransPennine Express, launched the adoption of the Blue Assist card across the FTPE network. The Blue Assist card is designed to aid communication for people who need some additional support and can be used in a range of settings, such as in food outlets, shops and on public transport. Disabled people can write their support needs or questions on the card, ready for use when out and about. Alternatively they can opt to use the Blue Assist app. Click here to see the result’s Blue Assist partnership working with First TransPennine Express.
January saw the Nimbus Access Card launch nationally, with Nimbus having secured the backing of some of the UK’s top entertainment venues. The individual needs of cardholders are assessed and entered into a secure database. Venues can then access information on the barriers faced by the customer, enabling them to anticipate how to meet these needs. This means that disabled people do not have to explain why they might need adjustments every time they want to access services and venues. See Nimbus’s blog for more information.
The ‘Safe Journey’ travel support card, headed up by Blackpool based Steering Group member Stephen Brookes, enables disabled people using public transport to easily communicate with transport staff. When shown to drivers or other staff, the card indicates the passenger’s requirements to things such as access and destinations. An integral part of this scheme has been the delivery of disability awareness training to staff by disabled people themselves. As highlighted in a DAA news article posted 14 January 2015, this work has improved awareness of disability amongst transport staff and improved the user experience for disabled people.
Members of the DAA continue to forge excellent partnership working across the public, private, and voluntary sectors to improve experiences of and access to services for disabled people up and down the country. The members highlighted above have been working with transport providers, the music industry, major sports venues and other tourist attractions in order to develop their access card schemes.
Get In touch
If you are involved in an access card scheme please let us know about it by contacting us: FULFILLING.POTENTIAL@DWP.GSI.GOV.UK
The X card survey is open until 16 March 2015, and we are still keen to hear from more people. To complete the survey, please click here. If you have any difficulties accessing this survey please let us know and a member of the secretariat will contact you. The results of the survey will be shared with all the members of the alliance.