We would like to let you know that on 24.06.15 the new ‘accessible information standard’ for NHS and adult social care providers was approved by the Standardisation Committee for Care Information. All organisations that provide NHS or adult social care must follow the accessible information standard in full by 31.07.16.
The new standards require these organisations to do the following five things:
- Ask people if they have any information or communication needs, and find out how to meet their needs.
- Record those needs clearly and in a set way.
- Highlight or flag the person’s file or notes so it is clear that they have information or communication needs and how to meet those needs.
- Share information about people’s information and communication needs with other providers of NHS and adult social care, when they have consent or permission to do so.
- Take steps to ensure that people receive information which they can access and understand, and receive communication support if they need it.
The formal Information Standards Notice is now available http://www.hscic.gov.uk/isce/publication/scci1605 along with the Specification and Implementation Guidance. Additional documents are also available on NHS England’s website.
More information, including more information in alternative formats, will be published on the NHS England website during summer and autumn 2015. Charities including Action on Hearing Loss, CHANGE, Sense, and the Royal National Institute of Blind people (RNIB) will also be publishing information.