A report prepared by the consumer research organisation Research Institute for Consumer Affairs (Rica) documents the findings of research commissioned by the Department for Transport and carried out by Rica to investigate policies, practices and concerns relating to the carriage of mobility scooters on public transport, including buses, trams and trains.
The study included research to identify individual models of mobility scooters currently on the market that meet the specification criteria for carriage, where individual operators allow this.
The report also recommends a number of further actions that are intended to assist users, including monitoring customer experience, sharing good practice, keeping the database up to date and clarifying legislation. The new data base can be found at: http://rica.org.uk/content/scooters-and-powered-wheelchairs. A copy of the report can be found at: http://www.rica.org.uk/content/research-reports.3